Speed matters.
Over 80% of consumers say speed and convenience are the most important elements of customer service. Property managers are tasked with handling many different job duties, ranging from leasing to maintenance requests, to risk mitigation. Staying organized while balancing lots of tasks can be difficult without the right processes and tools in place.
Turn more tours into tenants
The first communication you have with a prospective tenant is probably the most important. When someone wants to look at a place, you have to get back to them right away. In fact, 80% of consumers say speed and convenience are the most important elements of good customer service.
📊 Speed Test
See at a glance how fast you are responding to potential tenants. After all, the first response has a higher chance of landing the tenant.
🤼 Surface unanswered questions
See any conversations that have stalled or fallen through the cracks and take action to book that tour or sign that lease.
📲 Separate inboxes for Leasing
You don't have to mix your communication with that of the rest of the property management team. See a clean list of communications only with prospects.
⏰ After hours response
Students, night-shift workers, international prospects, and many more may try to communicate with you after you're gone. Use automatic text responses to assure them you're on it!
