Average Response Time by Community
See how fast your community managers are responding to current tenants, and how fast leasing managers are responding to prospective tenants - at a glance.
Average Satisfaction Rating By Community
Quickly compare the satisfaction scores across each community and drill-down into troublesome metrics.
Message Velocity
See which communities are actively communicating with tenants and prospects. Then look deeper to understand if that's because there's a problem, or maybe a happily engaged community.
Response Times
Speedy response almost always means happier tenants. Keep an eye across your portfolio for worrisome trends that may indicate issues at the community level.
Satisfaction Ratings
Quickly spot the unhappy communities and spend your time on those, instead of the satisfied locations.
Message Velocity
Often, a buzzing community is actually quietly running with a steady stream of communications. A dramatic increase or decrease could indicate changes you should better understand. Keep an eye on the trends in texts and emails between prospective and current tenants and your management team.
