The Command Center for Residential Real Estate

Real estate owners and operators make portfolio decisions every day without real data about their residents.

ResiDesk AI analyzes millions of data points across your portfolio daily, driving decisions that power your business by showing you

-  What residents really think, want, and need

-  What they'll pay more for

-  Why they stay or leave


Unlock game-changing resident data to find the signals that matter most for your business.

A command center showing millions of new data points

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Higher renewals

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Increase in monthly rent/unit

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Lower delinquency

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Increased Resident Satisfaction (5-star reviews/month)

 

How it works

ResiDesk’s AI concierge has text (SMS) conversations with your residents from move-in to move-out. We learn what residents think through everyday interactions - from maintenance requests to feedback - and open-ended custom surveys

ResiDesk’s AI analyzes millions of these conversations to reveal exactly where to invest and drive NOI

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Evaluate CapEx with precision

Analyze feedback on every aspect of your properties and spend your dollars on exactly the places you need to drive performance

 

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Identify and act on underperforming properties

Dive deep into what's holding back certain assets and take corrective action before it impacts performance

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Discover opportunities

Discover unknown opportunities to drive performance across every aspect of your business (decrease costs, improve collections, drive rents)

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Spot Risks

Highlight potential management, maintenance, liability, insurance, and habitability risks before they escalate

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Trusted by the most innovative brands in Real Estate

ResiDesk Growth Slides
 

There's a data shortage in real estate.

Fewer than 10% of residents will ever have a meaningful conversation with their property during their entire lease and those “conversations” are generally concise complaints.

ResiDesk flips this on its head. Our Resident Concierge connects with your residents every day  to generate millions of conversations, and our Command Center turns those conversations into signals that matter to your business.

ResiDesk turns every one of your assets into an explosion of data — through AI-powered conversations to find the signals that matter most for your business.

 

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Real-time resident conversations / month — and counting

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More data points on what residents want than any "survey" or "study" can hope to bring you

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Industry leading opt-out rates — ResiDesk's premium resident concierge hears from everyone, meaning unmatched resident engagement and insights for you

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Residents engage in meaningful conversations every year — so you get signals from everyone, not just the vocal minority

 

ResiDesk Concierge

Real Estate’s Premium Resident Concierge

You don’t settle for chat-bots — why ask your residents to?

Integrate ResiDesk’s premium AI + human experts into key parts of your operational strategies to drive incredible engagement and unmatched insight on ways to improve.

ResiDesk Pitch - Sep 2024
 

ResiDesk Command Center

Data driven insights for your whole team

ResiDesk AI provides a first-of-its-kind command center for resident data and how it impacts your property at every level.

Asset managers, acquisition teams, lenders, and property managers finally have the real-time, ground-truth view they've always wanted.

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Make data-driven decisions across your organization

Ask and answer the questions that matter most to you.

We don’t stop at highlighting opportunities, we help transform your organization’s decision-making up and down your company:

 

- Integrate diverse data streams that matter to you
- Automate actions at your properties and regions based on signals in your data



Integrating with every data source
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Validate capital plans

ResiDesk helped this owner evaluate their capital plans to build a co-working space, and helped them avoid an expensive mistake

 

Understanding why residents pay

Understand drivers of performance

ResiDesk helped this developer understand what residents actually pay for at their properties — so they can implement those amenities when buying or building their next property

ResiDesk + Roundhouse Notice to Vacate

Stop guessing why churn happens

ResiDesk helped this asset manager understand why residents were leaving, and specifically why "too expensive" means value not price.

Delinquency

Improve Delinquency

ResiDesk helped this operator understand why residents were paying late, helping them reduce delinquency by driving up electronic payments

Integrate ResiDesk and supercharge any PMS or BI platform

ResiDesk integrates seamlessly with your existing systems:

- Quick 15-minute activation
- Compatible with major property management software
- Lightweight integration process 

Integration platforms

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Higher renewals

$0

Increase in monthly rent/unit

0%

Lower delinquency

0%

Increased Resident Satisfaction (5-star reviews/month)