AI OPERATIONS & INTELLIGENCE PLATFORM FOR MULTIFAMILY
From tour to renewal, build trusted resident relationships that open a window into what’s really happening across your portfolio.
Trusted by leading multifamily owners and operators
THE PROBLEM
When resident conversations are treated like isolated transactions, the portfolio-wide intelligence needed to identify risk, spot patterns, and drive NOI never surfaces.
When resident conversations are treated like isolated transactions, the portfolio-wide intelligence needed to identify risk, spot patterns, and drive NOI never surfaces.
Residents answer the prompt in front of them. You capture the request, but not what they're frustrated by, worried about, or planning to do next.
What you do know about a resident lives in pieces across your PMS, work orders, reviews, and site workflows.
Resident friction builds quietly, then shows up as a missed renewal, delinquency, escalation, or one-star review.
SARAH
THE RESIDESK DIFFERENCE
Opt-Out Rate
Residents stay engaged with Sarah, giving you more signal, richer context, and a clearer view of what's happening across your portfolio.
Take repetitive work off site teams and give them more time for the relationships that improve service, win leases, and drive renewals.
Prospects get answers in seconds and book tours without leaving the text thread.
Take repetitive work off site teams and give them more time for the relationships that improve service, win leases, and drive renewals.
Prospects get answers in seconds and book tours without leaving the text thread.
Take repetitive work off site teams and give them more time for the relationships that improve service, win leases, and drive renewals.
Prospects get answers in seconds and book tours without leaving the text thread.
INTELLIGENCE SPOTLIGHT
Financial reports tell you what happened. ResiDesk tells you why. Turn resident conversations and property data into the portfolio-wide intelligence that you validate and act on.
Higher renewals
Higher renewals
Lower delinquency
Lower delinquency
More 5-star reviews
More 5-star reviews
Reduction in call volume
Reduction in call volume
CUSTOMER STORIES
See how ResiDesk creates visibility across the entire resident journey, so you can act earlier, protect renewals, reduce delinquency, and grow NOI.
Offloading routine resident work meant less time spent on repetitive tasks and more time reserved for the moments that require people.
Everyday resident work moved into one continuous text conversation that carried each issue from the first question through resolution.
Work-order follow-up became a way to hear residents more clearly, recognize employees, and address issues sooner.
A connected system gave site teams the context and consistency to follow up sooner, reduce repeated work, and act before resident issues escalated.
Offloading routine resident work meant less time spent on repetitive tasks and more time reserved for the moments that require people.
Everyday resident work moved into one continuous text conversation that carried each issue from the first question through resolution.
Work-order follow-up became a way to hear residents more clearly, recognize employees, and address issues sooner.
A connected system gave site teams the context and consistency to follow up sooner, reduce repeated work, and act before resident issues escalated.
Offloading routine resident work meant less time spent on repetitive tasks and more time reserved for the moments that require people.
Everyday resident work moved into one continuous text conversation that carried each issue from the first question through resolution.
Work-order follow-up became a way to hear residents more clearly, recognize employees, and address issues sooner.
A connected system gave site teams the context and consistency to follow up sooner, reduce repeated work, and act before resident issues escalated.
Offloading routine resident work meant less time spent on repetitive tasks and more time reserved for the moments that require people.
Everyday resident work moved into one continuous text conversation that carried each issue from the first question through resolution.
Work-order follow-up became a way to hear residents more clearly, recognize employees, and address issues sooner.
A connected system gave site teams the context and consistency to follow up sooner, reduce repeated work, and act before resident issues escalated.
Offloading routine resident work meant less time spent on repetitive tasks and more time reserved for the moments that require people.
Everyday resident work moved into one continuous text conversation that carried each issue from the first question through resolution.
Work-order follow-up became a way to hear residents more clearly, recognize employees, and address issues sooner.
A connected system gave site teams the context and consistency to follow up sooner, reduce repeated work, and act before resident issues escalated.
Offloading routine resident work meant less time spent on repetitive tasks and more time reserved for the moments that require people.
Everyday resident work moved into one continuous text conversation that carried each issue from the first question through resolution.
Work-order follow-up became a way to hear residents more clearly, recognize employees, and address issues sooner.
A connected system gave site teams the context and consistency to follow up sooner, reduce repeated work, and act before resident issues escalated.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
One connected system helped property teams respond faster, reduce repeated work, and improve resident outcomes.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
One connected system helped property teams respond faster, reduce repeated work, and improve resident outcomes.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
One connected system helped property teams respond faster, reduce repeated work, and improve resident outcomes.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
Asset Living partnered with ResiDesk to centralize resident communications and surface portfolio-level intelligence across their properties.
“We’re now providing customer service on steroids. ResiDesk is leading to a better experience because it’s freeing up our managers to focus on the property.”
“We’re now providing customer service on steroids. ResiDesk is leading to a better experience because it’s freeing up our managers to focus on the property.”
Resident satisfaction rate
Resident satisfaction rate
Scott Orphan
EVP of Operations
"It's the silent things residents harbor and never call in. No matter how good you think you are, you don't know they're there until Sarah brings them out."
"It's the silent things residents harbor and never call in. No matter how good you think you are, you don't know they're there until Sarah brings them out."
Lift in 5-star reviews
Lift in 5-star reviews
Missy Singer
EVP of Operations
"If you're looking at an AI platform and trying to move quickly, this is the fastest you'll get something into your residents' hands."
"If you're looking at an AI platform and trying to move quickly, this is the fastest you'll get something into your residents' hands."
Of messages handled without staff
Of messages handled without staff
Stephanie Ortiz
Marketing Manager
INTEGRATIONS
No new software for your team. All of your ResiDesk activity flows back into your existing systems and enhances your operations.
Answers to the operational questions multifamily teams ask before bringing ResiDesk into their resident journey.
Ready to stop guessing and start acting on what residents are already telling you?
A VP of Operations should walk away from the demo already sold on the category.
Residential units supported across the platform
Prospect and resident conversations handled
each month
Prospect and resident conversations handled each month
Ready to stop guessing and start acting on what residents are already telling you?
A VP of Operations should walk away from the demo already sold on the category.
Residential units supported across the platform
Prospect and resident conversations handled
each month