CUSTOMER STORY

Reallocating Team Capacity for a More Scalable Operating Model Copy 2
Reallocating Team Capacity for a More Scalable Operating Model Copy 2
Reallocating Team Capacity for a More Scalable Operating Model Copy 2

Offloading routine resident work meant less time spent on repetitive tasks and more time reserved for the moments that require people.

01

impact

$156,000

$156,000

$156,000

in annual payroll freed

in annual payroll freed

87%

87%

87%

maintenance satisfaction rate

maintenance satisfaction rate

76.2%

76.2%

76.2%

lift in 5-star reviews

lift in 5-star reviews

02

the story behind

INDUSTRY

Owner/Operator

UNITS

6,500

PRODUCTS USED

Customer Service
Delinquency
Work Orders

WEBSITE

www.nolanliving.com

INDUSTRY

Owner/Operator

UNITS

6,500

PRODUCTS USED

Customer Service
Delinquency
Work Orders

WEBSITE

www.nolanliving.com

Customer Spotlights

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Join the teams turning portfolio visibility into action with ResiDesk

See how ResiDesk helps multifamily owners and operators win more renewals, reducedelinquency, and grow NOI.

0K+
0K+

Residential units supported across the platform

0.00M+
0.00M+

Prospect and resident conversations handled

each month

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© 2026 RESIDESK. ALL RIGHTS RESERVED. TERMS OF USE

hello@theresidesk.com

© 2026 RESIDESK. ALL RIGHTS RESERVED. TERMS OF USE