
Q3 2026 MOVE-IN REPORT
Where Move-Ins
Go Wrong
See what more than 165,000 move-ins reveal about where the experience breaks down, what it costs, and how your teams can get ahead of it.
Here's what you'll find in our guide:
What breaks first: The most common move-in problems and when residents report them
What a rough move-in costs: The extra work, resident frustration, and risks to reviews and renewals
Where to focus first: Three actions to catch problems earlier that you can act on immediately
Download the guide
what's inside
A missed problem can set off calls, return visits, and frustration for someone who just moved in. In this report, we show where that cycle starts and how to get ahead of it.
What breaks first
See which problems residents report most often in their first week, and how quickly they show up.
The real cost
Learn where a bad move-in costs you in time, resident sentiment, and renewals.
How to get it right
Get three simple steps your team can add to the move-in process you already run.






