MAINTENANCE OVERVIEW
goes beyond the work orderGet visibility into your maintenance performance, without disrupting your site team’s workflow.
MAINTENANCE IMPACT
ResiDesk captures the right context and follows up after every repair, helping technicians arrive prepared and teams catch what still needs attention.
Saved per visit
maintenance features
Sarah captures the full context up front, keeps residents up-to-date, and gives visibility into maintenance satisfaction across the portfolio.
Complete work
order intake
Sarah captures the issue, exact location, severity, photos, access instructions, and permission to enter before the request reaches your team.
Critical maintenance escalations
Sarah identifies urgent issues, escalates them to the right team immediately, and gathers the context needed to take action quickly.
PMS and workflow integration
Complete work orders flow into your PMS and existing maintenance systems with the right details from the start, without adding another queue or process.
Automated resident updates
Residents receive timely confirmations and status updates, reducing calls to the office and uncertainty about what happens next.
Work order resolution follow-up
Sarah checks in after every completed work order, including requests submitted outside ResiDesk, to confirm the issue was fixed and routes unresolved repairs back to the team.
Maintenance satisfaction tracking
Sarah captures how residents felt about every repair, giving teams a consistent view of maintenance satisfaction across properties and service types.
SEE IT IN ACTION
See how Sarah captures and routes complete work orders, follows up to confirm resolution, and surfaces resident satisfaction.
FEATURED TESTIMONIAL
Missy Singer
EVP of Operations, Nolan Living
