ResiDesk, the AI operations and intelligence platform for multifamily, today announced the launch of ResiDesk Intelligence with custom AI analysts and Lease Audit, giving owners and operators new ways to identify and act on opportunities to improve NOI across the portfolio.

ResiDesk Intelligence connects prospect and resident conversations with the property, financial and operating data teams already use, putting that context to work across the business through function-specific analysts and Lease Audit, which applies customer-specific rules and requirements to lease review.

ResiDesk works alongside each customer to build analysts around their KPIs, workflows, and decisions, combining the data relevant to each function with the analysis and recurring work that team owns. Four core analysts span marketing, asset management, property operations, and reporting, with additional analysts built around specialized needs.

Unlike a generic AI assistant that leaves teams to figure out what to ask and what to do with the answer, these analysts are tailored to the way each function actually works, with the relevant data, recurring analysis, and outputs built in.

“Multifamily teams don’t need another AI product that gives them a blank box and the burden of figuring out what to ask,” said Arjun Kannan, co-founder of ResiDesk. “They have a business to run, and they’re not going to sit in front of a chatbot all day. So we build ResiDesk Intelligence into their existing setup and work with them to create custom analysts for the decisions they need to make at each property. If a property is trying to reduce vacancy through a new marketing strategy, our marketing analyst creates new ad ideas every week. If it’s considering an EV charger pilot, our investment analyst prepares the report for the investment committee, showing what the pilot would cost, how many residents would use it, and what it could add to NOI. Customers don’t have to invent a use for our AI — we build it to do the work that matters to them.”

Lease Audit gives teams control over how every lease is reviewed. Rather than relying on a fixed checklist, ResiDesk starts with more than 30 standard checks and layers in custom rules based on each property’s lease terms, policies, and requirements, which teams can add or update in plain language at any time.

Every executed lease is reviewed monthly against PMS data to check every term for mismatches, missing documents, and potential revenue or compliance issues. If resolving an issue requires a resident signature or document, Sarah, ResiDesk’s AI resident manager, handles the outreach in the same conversation thread residents already use.

ResiDesk has also launched Voice AI for Leasing. ResiDesk now answers inbound prospect calls around the clock, using live property data to answer questions, quote availability and pricing, and book tours directly into the property’s calendar. With AI-powered text, email, web chat, and now phone, ResiDesk creates a seamless experience from first inquiry and carries that context forward to support trusted resident relationships from move-in to renewal.

ResiDesk Intelligence, including Lease Audit, and Voice AI for Leasing are available now.